Our Customer Reviews

From the outset of my enquiry to the successful delivery of my order & it’s erection, ALL of the Crane employees were helpful, efficient & polite.

Mr M - Norfolk - March 2020

It was a particular pleasure to deal with Joseph from your Narford sales team who came to look at the site and advise on what needed to be done to clear it. This was very reassuring and gave me confidence about what work we needed to do to prepare the site. The base builders and the shed installers were all very professional, worked hard in unpleasantly cold and at time rainy conditions. They also were helpful in answering questions about the work and future care.

Mr B - Dorset - March 2020

I was particularly impressed with the sales advisors at your Burford show site. John and Mark from the base team, and the fitters Tony and Joe were exceptionally helpful.

Mrs W - Hertfordshire - February 2020

It took me a while to decide to place an order and all the people I dealt with in the sales team were very helpful and thorough and answered all my questions. The 2 men who came to put up the lovely Peckover Shed did a very good job. They kept me well informed, were punctual and they were also very pleasant people to deal with.

Mrs R - London - February 2020

The chaps who levelled the ground and laid the concrete were brilliant. Exemplary service and attention. Also, the support I received from HQ when the style of my building had to be changed, was extremely helpful and professional.

Mrs W-G - Oxfordshire - February 2020

From start to finish, a job well done.

Mr C - Hertfordshire - February 2020

I have found members of Crane staff friendly, helpful and courteous.

Mrs E - Leicestershire - February 2020

All of the fitting staff – concrete base, electrics, summerhouse build – were excellent. A really high standard of workmen, thank you.

Ms C - London - February 2020

The sales guy Lee was very helpful, nothing was too much trouble. He’s an asset to your team, as were the guys who came to install my shed. They were very polite and just got on with it. It has been a very good experience buying from Crane, well done!

Mr S - Suffolk - January 2020

Emma in your Brighton sales office was extremely helpful in showing us a range of products and for talking us through the purchasing process. She kept us informed (without pestering) of products that would fit our needs. Also, the installation team were very proficient and got on well with the job.

Mr P - East Sussex - January 2020

There were some small problems with our ex-display building, but Crane were all very helpful in sorting it out and keeping us informed. We were particularly impressed with Mark from the installations team, who worked long into the evening to get ready for the electrician, and then went out of his way to finish off the next day - all with good humour!

Mr P - West Sussex - January 2020

Pauline (from the Newbury office) was fantastic. She worked really hard to support us through our purchasing process. She was genuinely interested and engaged. Nothing was too much trouble for her. The workmen who erected and installed the building were also amazing. So hardworking and incredibly efficient. Very impressive.

Mr & Mrs B - Wiltshire - January 2020

All staff that we dealt with were friendly and helpful. We have previously bought a Crane Summerhouse and that's why we chose Crane again.

Mr S - Norfolk - December 2019

All very professional and informative and communication good throughout all aspects of the purchase, manufacture, delivery and installation.

Mr B - Gloucestershire - December 2019

I was particularly impressed by the workmen who came to create the concrete base. My dog loved them! The team who erected the building were also very professional and helpful. Both work teams were pleasant and took a great deal of pride in their work.

Mr H - South Glamorgan - December 2019

Andrew at your Narford show site was excellent, I couldn't fault him. He worked with me to customise my shed to the level that was possible and suggested changes to help with my requirements, various options given, samples sent out, really faultless. A premium service befitting the premium product and price.

Mr P - Oxfordshire - December 2019

The staff were very knowledgeable about the product and gave sound advice regarding the care of the product. The installations team had a nice, friendly attitude and they looked like they really enjoyed their work (despite the weather).

Mr D - Buckinghamshire - December 2019

Very impressed by the team that came to put shed up. Also, when I called to find out timings for the day, I had a very helpful conversation about what jobs the team had that day that allowed me to plan my day.

Mrs H - Surrey - December 2019

All the people that we had contact with were very good. Sales were helpful and informative, followed up on calls and advise, and were not pushy. The installations team were efficient, hard-working and completed within the timescale. The electrician was very polite, professional and completed the work quickly. He also explained what he had done and showed us the completed work before leaving, which was appreciated.

Mrs D - Berkshire - December 2019

Your sales team in Nottingham were excellent. They were really helpful in explaining the options and a real pleasure to deal with. And the installation team did an excellent job and again were great to deal with. When I called to make payments, the office team were very helpful too. And the installation date was much sooner than we were originally advised when we initially placed the order, which was a very pleasant surprise. All in all, a very good experience, and we're very pleased with our building. Thank you!

Dr M - Nottinghamshire - December 2019